Windsor is run like a family business – not some big cold corporation. We’ve had three generations of the Thompson family working under the same roof with the same level of customer care that took place in the days the doors swung open in the summer of 1975. With that being our foundation, you could say we do a lot of things differently.
We price ourselves nationally in order to stay fair to our customers. We carry more inventory than any other independent jeweler in the United States because you can see a collection of 85,000 different pieces faster with your eyes than you can click product-by-product on a website.
We know that customer service can mean setting a diamond while the customer waits, staying later than we had planned or going an extra mile when a customer needs us the most. We believe that our customers are our community, our friends and our family – maintaining that trust as a jeweler in a small town is our absolute – top priority.