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Limited Lifetime Warranty Information

WARRANTY TERMS AND CONDITIONS

Naledi is pleased to offer our customers a limited lifetime warranty on our jewelry against manufacturing defects on all engagement rings, wedding bands, and fashion jewelry manufactured by IGC Jewelry and Diamonds from the Naledi Collection.   All manufacturing to create your piece of jewelry has been carefully inspected and is free of defect. We strive to deliver jewelry that upholds the normal wear and tear of your Naledi jewelry. On the rare occurrence that we may have delivered something that is not up to our company standard, please contact your authorized IGC Jewelry and Diamonds retailer for assistance. We will inspect any piece that results in damage from our manufacturing process. Regular wear and maintenance is not covered in this warranty. Please do have your jewelry professionally cleaned and examined regularly to keep your Naledi jewelry looking its best.

This offer is available through our retailer network. The following conditions apply:

  1. The warranty is valid from the original purchase date exclusively to the owners of the ring.
  2. The warranty may not be transferred and is only available through an authorized IGCJD retailer partner.
  3. Repairs or services performed by a jeweler other than IGCJD will void the warranty.

The warranty is not a substitute for insurance. We highly recommend ensuring your jewelry to help cover significant damage, loss, or theft through a reputable insurance provider such as Jewelers Mutual. They can be contacted here: https://www.jewelersmutual.com/

 

This warranty was updated on 05/20/2022